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Faith, Friendship, and Freedom

Posted by Ismael Chang Ghalimi on Aug 21, 2008 5:53:30 PM

Someday, you're having a bad day. Nothing seems to work out, no matter how hard you try. Today for example, we parted ways with our former Diamond Sponsor, for reasons I do not care to elaborate on. Since we planned for a break-even budget this year (like we did in the past two years), my wife and I will have to make up for the lost revenue. This year's conference remains the best we've put together so far, but our plans for fancy vacations might have to be reconsidered.

 

While this was happening and I was meeting customers and partners in Japan (165,000 qualifying miles to date this year), I have been working hard to close Intalio's last round of funding. Even though I have done it many times in the past, this round is the first one for which I have had to put a good fight in order to preserve my team's fair share in the company. And while all parties involved seem to be acting in good faith, getting everybody's interests aligned is proving more challenging than expected. Since the company is doing great (we went from 12 customers to over 500 in the past two years), it's only a matter of time before we close this round, but I wish our beloved investors would have spared us the pain we're enduring in the process.

 

In the meantime, the contractors hired by our landlord to complete the work necessary to formally open the Monolab|Workspace Palo Alto are taking forever to get their job done, which means that we cannot bring customers in before September the 1st. This is all the more frustrating that over half of the seats available have already been sold.

 

With such a string of bad news, it would be easy for us to lose faith in what we are doing. And we would, if not for the support we are getting from friends along the way. Somehow, many people around us understand what we are trying to achieve, share the vision, and lend us a helpful hand. So we keep trying.

 

Many people wonder why we do all this to begin with. There is a fair amount of risk involved, and an insane amount of work, for a reward that is unclear most of the time. The reason is pretty simple: it's the simple exercise of our freedom. Freedom to dream up an inspiring vision, freedom to work with people we like and respect, freedom to experiment, try new things out, fail sometimes, try again, and learn some original insight along the way. Such a freedom is priceless, and we would not give it up for anything.

 

Today, I learned that I should trust my instinct. I learned that I should be more selective with the people I work with. I learned that having a large Board of Directors and too many investors is not a good thing for a small company. I learned that one should always take a very conservative outlook when remodeling a building.

 

Today, I learned something, and this makes it a good day.



Aug 21, 2008 7:56 PM Susan Scrupski    says:

I thought you were a little quiet lately.  If it's any consolation I offer this: if you were on Twitter, it's likely you would have 165,000 qualifying friends, Ismael.  Keep your chin up.  We are pulling for you.

Aug 21, 2008 8:14 PM Doug Neal    says:

Thanks to Susan for Tweeting about your circumstance.  I have known you for many years and you always exhibit amazing stamina in the face of adversity.  I expected no less from you than your closing line: "Today, I learned something, and this makes it a good day."

Aug 21, 2008 8:14 PM Charlie Wood Charlie Wood    says:

Ismael,

 

I am continually inspired by the things you do. If they were easy to do, or didn't come with these kinds of days, they wouldn't be nearly as impressive. That being said, I know it can be a bit much when the troughs sync up and it seems like nothing is going right. But remember, the peaks sync up too. 

 

The fact that you can find the value in even a rotten day is a testament to your character. Keep doing exactly what you're doing: trusting your instinct. Your friends are with you all the way.

 

Best,

Charlie

Aug 21, 2008 8:40 PM Steve Ireland    says:

Ismael, I admire your vision, tenacity and curiosity.  My team is consistently inspired by your innovative projects and in an industry fraught with conflict, competition and mediocrity we appreciate your leadership.

Aug 21, 2008 11:39 PM David Tebbutt    says:

Hi Ismael,

 

Unbelievably bad news, especially so close to the event. But, it happened to some event here in the UK recently. Its number one sponsor pulled out at the very last moment — even refused to speak in its various conference slots. Apparently it was reshaping its messages and didn't want to mislead the audience.

 

The event went on to be a great success.

 

Having checked who you're talking about, I can't help feeling that the company will actually suffer from being absent. Whenever these things happen to me, I remember the saying "it's always darkest before the dawn." It has worked for me on many occasions. A lot of goodwill is heading your way. Let's hope it buoys you up materially as well as spiritually.

Aug 22, 2008 2:59 AM Anshu Sharma    says:

Hi Ismael,

 

I have always admired the ambitious and challenging tasks you take on — and then deliver spectacular results. I hope things work out — and let us all remember that as long as you have friends and family who love and care about you — it's all good. Rooting for you!

Aug 22, 2008 12:54 PM Ismael Chang Ghalimi Ismael Chang Ghalimi    says in response to Anshu Sharma:

Folks,

 

I can't tell you how much I appreciate your support.

 

Looking forward to meeting you all week after next. It will be a great show!

 

-Ismael

Aug 23, 2008 8:50 AM maggiefox    says in response to Ismael Chang Ghalimi:

Hey Ismael,

 

Valuable lessons seldom come cheap, do they? However, when all is said and done, I don't think any of us would ever wish away any of the difficulties that have come hand in hand with the freedom you describe so well. Being able to incorporate and transcend setbacks and unfortunate experiences, as you clearly have, is in my mind the primary difference between success and failure.

 

Looking forward to the conference again this year!

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